Privacy Policy

Effective Date: July 11, 2025
Company Name: Absolute Comfort Heating, Cooling, Plumbing, and Geothermal
Website: www.absolutecomfort.org

At Absolute Comfort, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information. By using our website and submitting your information, you consent to the practices described below.


1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Voluntarily

When you fill out a contact form, request a quote, schedule a service, or sign up for SMS or email communications, we may collect:

  • Full name

  • Phone number

  • Email address

  • Service address

  • Message content or other communication details

b. Information Collected Automatically

We use cookies and third-party tools (such as analytics and retargeting services) to collect non-personal information including:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

  • Referral source

This helps us improve your experience and tailor our advertising to your interests.


2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage service appointments

  • Respond to inquiries and customer support requests

  • Communicate with you about your account or service

  • Send updates, promotions, and reminders if you’ve opted in

  • Improve our website and advertising effectiveness

SMS Communications

If you opt in to receive SMS communications from us, you agree to receive text messages related to appointments, service updates, account information, and promotional content.

  • Message frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, reply STOP.

  • For assistance, reply HELP or visit https://www.absolutecomfort.org.


3. Sharing Your Information

Absolute Comfort does not sell, rent, or trade your personal information. Your data is used internally and shared only when necessary with:

  • Our in-house team for service scheduling and support

  • Trusted technology providers or platforms we use to manage communications (e.g., email or SMS tools)

SMS Consent: SMS consent is not shared with third parties and is used solely for communications from Absolute Comfort.


4. Cookies and Tracking Technologies

Cookies help us understand your preferences and how you use our site. We use cookies to:

  • Measure website performance

  • Deliver relevant ads on third-party websites

  • Analyze user behavior to improve our services

You can manage or disable cookies through your browser settings.


5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data, including secure servers, encryption, and access controls. However, no method of online transmission is 100% secure.


6. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you

  • Request that we update, correct, or delete your data

  • Opt out of marketing communications at any time

  • Withdraw SMS or email consent

To make any of these requests, please contact us using the information below.


7. Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from minors.


8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your information, please contact:

Absolute Comfort Heating, Cooling, Plumbing, and Geothermal
Website: www.absolutecomfort.org
Email: help@absolutecomfort.org
Phone: (765) 534-4328
Mailing Address: PO Box 1264, Noblesville, IN 46061